ProMedia Ultra 5.1 Computer Speaker System

ProMedia Ultra 5.1

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  • 500-watt BASH® amplifier
  • Lower distortion and deepen bass extension
  • Dual 8-inch side-firing woofers and convex driver dust caps
  • Two-way Ultra 5.1 satellite speakers and mid-bass drivers

ProMedia Ultra 5.1
(# 755)

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FAQs

  • What is the best soundcard for the ProMedia 5.1?

    Klipsch does not have an official recommendation for a soundcard, beyond making sure it is a 5.1 soundcard (has outputs for front, rear, and center)

  • My volume skips as I turn the knob.

    The encoder on the volume control towers can be "touchy," especially if they are turned very quickly or very slowly. A steady rotation of the knob yields the best results. If you feel yours is behaving erratically because of internal damage to the tower (knob may feel excessively tight or loose in places), then please contact our returns department at 800-554-7724 for an exchange.

  • I'm only getting the 2 rear speakers to work.

    Switch the green and black plugs in the soundcard. If the rears work when plugged into the front output of the soundcard, then the speakers are fine. Make sure your soundcard is at least a 4 channel card, and check all software settings for 5.1- please refer to the documentation or manufacturer of your soundcard. Also make sure the digital output of the soundcard is disabled.

  • The back of the subwoofer is warm. Is this normal?

    A subwoofer will run warm when in use, by design. However, it should not be uncomfortable to leave your hand on the back panel for 5 seconds.

  • I hear a pop noise when powering on/off the speakers. Is this normal?

    The sound is normal for this system. It will not hurt the speakers.

  • Can I upgrade my 2.1/4.1 to a 5.1 system?

    No, the amplifier for the 5.1 was completely redesigned to accommodate the center channel. It is not possible to upgrade.

  • The speakers are hissing.

    If the speakers do not hiss when the computer is turned off, then the hissing is coming from your soundcard. Try muting devices you are not using in the volume control panel, such as Line In, CD Audio, and Mic Input. Also try moving your soundcard to another slot of your motherboard, away from other devices. If the speakers do hiss when the computer is off, please contact technical support at support@klipsch.com for further help.

  • Are these analog or digital speakers?

    The ProMedia v2-400, 2.1, 4.1 and 5.1s have analog connections. Since the Klipsch engineering team focused purely upon audio performance to hit reasonable price targets, features and built-in digital decoding were not priorities. It is important to realize that all speaker systems are analog devices—"digital" speakers simply have a decoder built in. Most newer soundcards and DVD software programs have digital decoding capabilities built in, thus negating the need for an external decoder.

  • I'm only getting the 2 front speakers to work.

    Switch the green and black plugs in the soundcard. If the rears work when plugged into the front output of the soundcard, then the speakers are fine. Make sure your soundcard is at least a 4 channel card, and check all software settings for 5.1. In some cases, especially after upgrading or reinstalling Windows XP, you'll need to reinstall your soundcard drivers from the CD ROM. Please refer to the manufacturer of your soundcard for assistance.

  • I can't get the ProMedia 5.1 center channel to work.

    Switch the green and orange plugs in the soundcard. If the center channel works when it's plugged into the front output of the soundcard, then the speakers are fine. Make sure your soundcard is a 5.1 channel card, and check all software settings for 5.1. Keep in mind CDs and MP3s, among other things, are recorded in stereo and do not have a center channel signal. Some soundcards have a “virtual” center channel mode—please refer to the manual or contact the manufacturer of your soundcard for assistance.

  • One of my channels is not working properly.

    When there's a channel not working properly, it could be one of four things: a loose connection to the soundcard, the volume control pod wiring, the sub channel, or the soundcard. 

    Try this test to help determine:
    Switch the green and purple plugs in the soundcard. If the problem stays with the speaker plugged into the (which ever channel is out) channel of the sub, then the problem is in the sub or control pod. If the problem moves to a different speaker, then the problem is with the soundcard (you may need to reinstall your drivers—contact soundcard manufacturer for help). If the problem is fixed, then it was a loose connection.

  • How do I hook the speakers up to my receiver/TV/gaming console/DVD player?

    The 2.1s can be hooked up directly to a headphone output jack. The 4.1s and 5.1s can be hooked up to a headphone jack with a stereo mini-plug y adapter. This set up will give you stereo sound from 4 speakers (not true surround)—the 5.1 center channel will not be utilized.

  • What soundcard do you recommend for my computer speaker system?

    Klipsch does not have an official recommendation for soundcards. If you have the 5.1 ProMedia system, you'll need a 5.1 soundcard to take full advantage of the surround sound effects. The 4.1 will need at least a 4 channel card; 2.1 a two channel card. All the ProMedia products have mini plug connections.