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Absorption (Surfaces)
Absorbs energy because sound can enter its porous surface to be dissipated by being reflected off the material's fibers. In this mechanism, sound energy is converted into a minute amount of heat within the absorbing material.
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Acoustic Power Level (PWL)
The total sound energy radiated by a source per unit time. The unit of measure is the acoustic watt. Also known as sound power.
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Amplitude Modulation
The amplitude of the carrier voltage is caused to vary directly with the modulating voltage.
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Amplitude-Frequency Response (Magnitude Response)
The variation of gain, loss, amplification, or attenuation a function of frequency.
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Bottoming
At extreme volumes, when the voice coil smacks into the back of the pole plate it creates a very unpleasant sound -- similar to the sound of snow crunching under foot only much, much louder.
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Capacitor
An electric circuit element composed of two metallic plates separated by a dielectric, used to store energy. Note: Capacitance also reacts to AC. While an inductor becomes more reactive at high frequencies, the capacitor becomes more reactive at low frequencies.
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Class A
By definition, Class A operation provides collector (output) current during the complete signal cycle (over a 360-degree interval). Because the device is always turned on, the theoretical maximum efficiency is only 50%.
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Class AB
In between class A and class B operation is class AB. The collector current occurs for more than 180 degrees of the signal cycle but less than 360 degrees. The theoretical efficiency falls in between class A and class B (50 -78.5%).
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Class B
In Class B operation, the bias point is set at cutoff, the output current varying for only about 180 degrees of the cycle. The device is biased with no collector current and therefore no power dissipated by the transistor. Only when a signal is applied does the transistor handle an average current, which increases for larger input signals. Theoretical efficiency is about 78.5%.
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Clipping
The occurrence of short term overload in an amplifier. (Geek version: The deformation of the oscilloscope waveform characterizing the output of an amplifier.
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Comb Filtering
Comb filtering is the constructive and destructive interference between two similar sounds, but one being delayed relative to the other.
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Crossover
The crossover is a circuit that divides, shapes and allocates the high and low frequencies to different drivers. A crossover is used when a speaker system has more than one driver. It keeps the drivers operating in their most accurate frequency range.
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Current
Is the electron charge moving through a conductor. The electrons travel through the conductor from the negative charge to the positive charge. Current is measured in amperes, or amps for short. Note: current flow is analogous to water moving through a hose.
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Decibel (dB)
Decibel notation is a convenient way to express very large numbers, but also corresponds closely with our perception of sound. A figure in decibels can describe quantities that are proportional to power. Examples of quantities that qualify are; power, voltage squared, sound pressure squared (sound pressure level), sound intensity and sound energy density. If two powers PI and P2 differ, their difference can be expressed in decibels as D"= 10 log (P I/P2). It is meaningless to state absolute values of power in decibels. The decibel represents a ratio, and therefore a reference level must also be stated if absolute values are required. For example "a power of20 dB" is meaningless, but "20 dB relative to 1 watt" means 100 watts. In most cases the reference level is implicitly understood. A good example would be sound pressure level where the reference level is always understood to be the threshold of hearing. Note: Fundamentally, the Bel (after Alexander Graham Bell) is defined as the logarithm to the base 10 of a power ratio. However, the Decibel is a more convenient unit to use, and is defined as 10 times the logarithm to the base 10 of a power ratio (I Bel = 10 decibels).
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Diffraction
Diffraction is the bending of sound waves around an object and the re-radiation of energy through an opening. Diffraction makes it possible to hear sounds around comers and behind walls, or through a small opening in an obstruction.
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Diffusion (Surfaces)
Diffusion is a scattering of sound. A diffuser converts a sound traveling in one direction into many lower-amplitude sounds moving in many directions. Note: An irregularly shaped surface tends to diffuse sound, provided that the irregular structures are similar in size to the wavelength of the sound striking them.
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Directivity Pattern
Usually presented graphically, it is a function of the radiation of the transmitted or incident sound wave in a specified plane and at a specified frequency.
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Dynamic Range
The difference, in decibels, between the overload level and the minimum acceptable signal level in a system or transducer. Note: The minimum acceptable signal level of a system of transducer is ordinarily fixed by one or more of the following: noise level, low-Ievel distortion, or interference.
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Efficiency
Efficiency is the percentage of electrical power converted by the loudspeaker into acoustical power. Note: it is incorrect to use the term efficiency in place of sensitivity.
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Frequency
The time rate of repetition of a periodic phenomenon. The frequency is the reciprocal of the period. The unit of measure is cycles per second, or Hertz.
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Frequency Modulation
A process of changing the frequency of atone (called a carrier tone). The difference frequency relative to the carrier tone varies directly with the information signal (or modulating voltage).
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Harmonic
Frequency components which are an integral multiple (1,2,3,4,etc., times) of the fundamental frequency.
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Hertz (Hz)
A standard unit of frequency that equals one cycle per second.
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Impedance
Parameter used by speaker engineers to characterize how much current the speaker will draw from an amplifier. Low impedance means correspondingly higher current. Impedance is the opposition to current flow in an AC circuit, specified in ohms. Impedance is to an AC signal what resistance is to DC. Impedance differs from resistance in that impedance implies that the load is not a simple resistance, but a combination of resistance, inductive reactance, and capacitive reactance.
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Inductor
A circuit element, i.e., a coil of wire, in which electromagnetic induction generates electromotive force. Note: This induced voltage opposes the applied voltage, reducing current flow (another words, l'afrequency-dependent resistor". The higher the alternating current frequency, the greater the induced voltage and the greater the opposition to the applied voltage.
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Loudness Level
This is defined as the sound pressure level of a 1000Hz tone that sounds as loud as the sound in question. The unit of measure is the phon. Note: Extensive measurements have been made to determine the loudness of pure tones and narrow bands of noise as a function of frequency and sound pressure level. The resulting equal loudness contours are known as the Fletcher-Munson curves.
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Modulation
To regulate some parameter of a high-frequency carrier wave by means of the lower-frequency information signal.
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Octave
The interval between two frequencies having a ratio of 2: 1.
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Ohm's Law
The amount of current flow is determined by two things: the resistor's resistance value and the supply voltage. More resistance will decrease current flow. Conversely, a higher voltage will increase current flow. The relationship is expressed by Ohm 's Law, which states that: V=IxR Note: If we Know any two values, we can calculate the third using Ohm 's Law.
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Parallel
Circuits provide multiple path through which current can flow. Parallel circuits differ from series circuits in that the voltage across each branch of a parallel circuit is the same as the applied voltage.
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Phase
Phase describes how reactive a load is compared to the load's resistance. Phase angle is introduced because capacitive reactance causes voltages to lag slightly behind current flow in time. In an inductor, the opposite occurs, current lags voltage.
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Power
Power is an expression of the amount of work done by the voltage and current. The unit of measure is the watt. Power is the product of voltage and current, expressed by Ohm's Law as: Root Mean Square The equivalent power-producing measure of a waveform. Defined as the square root of the arithmetic average of a set of squared instantaneous values.
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Power Response
The variation of sound power as a function of frequency.
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Reflection (Surfaces)
Hard surfaces which do not allow sound to penetrate the surface; nearly all energy is reflected back toward the source. Sound is reflected at the same angle at which it struck; i.e., "the angle of incidence equals the angle of reflection."
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Resistance
Resistance is the opposition to current flow. It reduces the number of electrons flowing through the conductor. The higher the resistance, the less current flow in the conductor (given the same voltage). The unit of electrical resistance is the ohm. Note: Resistance is analogous to a kink in a water hose when water is moving through it.
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Reverberation
1) The persistence of sound in an enclosed space, as a result of multiple reflections after the sound source has stopped. 2) The sound that persists in an enclosed space, as a result of repeated reflections or scattering, after the source of the sound has stopped.
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Sensitivity
Sensitivity is expressed as the sound pressure level with 1-watt input measured 1 meter away. Note: Technically, sensitivity should be expressed with a constant drive signal of about 2.83 V; which corresponds to 1 watt into an 8 ohm load.
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Series
In a series circuit, there is only one path through which current can flow. In a series circuit, the current remains the same while the voltage across each resistor is different.
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Simple Point Source
A source that radiates sound uniformly in all directions under free-field conditions.
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Skin Effect
The non-uniform distribution of current flow in a cable. The overall effect is current tends to flow near the surface of the conductor. Because the current is confined to a smaller cross section of the conductor, the apparent resistance of the conductor Increases.
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Sound
Sound is produced by variations in air pressure around the average steady-state barometric pressure, caused by the physical movements of objects and the surface in the air. The alternating variations of pressure at a sound source cause sound waves to radiate out from the source in the same manner as waves are caused in water by a dropped stone. The waves travel with a certain velocity of propagation, which depends on the medium through which they are traveling (air, water, metal, etc.), and they transmit energy at a certain rate (expressed in watts). Sound pressure levels are typically stated in terms of average pressure variations (RMS) about the barometric level.
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Sound Intensity
The average rate of sound energy transmitted in the specified direction through a unit area.
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Sound Pressure Level (SPL)
The sound pressure level of a sound, in decibels, 20 times the logarithm to the base 10 of the ratio of the measured effective sound pressure of this sound to a reference effective sound pressure. When sound pressure levels (SPL) are stated, they are usually quoted in decibels above the average threshold of hearing level. Therefore, Prefis equal to 0.0002 microbar.
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Speed of Sound (C)
The speed of sound in air is approximately 1132 ft/sec (c=1052+1.106F ft/sec).
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Standing Wave
A periodic wave having a fixed distribution in space which is the result of interference of progressive waves of the same frequency and kind. Characterized by the existence of maxima and minima amplitudes that are fixed in space.
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Store Policy
If you are not completely satisfied with a product, return it for a full refund. Return it with an RA within 30 days of the shipping date on your packing list. International customers please note that direct sales from Klipsch are exclusive to U.S. customers (not including Puerto Rico)
Contact Information:
If you have any questions about our online store, please contact us at promedia@klipsch.com or 888-554-5665. If your question is in regards to a Heritage product, please contact us at technicalsupport@klipsch.com or 800-554-7724, select the options for Technical Questions - Home Theater - Technical assistance.
Please note that our Heritage products are built to order and handmade in the US at our Hope, Ark. manufacturing facility. Because of this, please allow up to 4 weeks for delivery, although your order may be ready sooner, depending on volume and availability.
International customers please note that direct sales from Klipsch are exclusive to U.S. customers (not including Puerto Rico). We cannot ship to addresses outside the U.S. For information regarding Klipsch multimedia products in your area, please contact the Klipsch distributor in your country.
To Order Online
1. Select a product
If you need assistance in choosing the product that is right for you, you can email us at promedia@klipsch.com , or call (888)554-5665. For assistance with Heritage products, please email support@klipsch.com, or call (800)554-7724. We recommend Heritage and non-Heritage products be ordered separately to avoid unnecessary delays on non-Heritage items.
2. Add to cart
Once a product is added to your cart, you can change or delete the quantity, continue shopping or proceed to checkout. There is no obligation to buy any items in your cart. When you’re ready to place your order, just access your cart and click Next. Note that Heritage products are listed as “each,” so you must enter quantity “2” for a pair.
3. Complete your transaction
If you haven't done so already, you will be asked to “Log In” or register for an account. To complete the process, enter your billing and shipping information. For your protection, the billing address and shipping address must be in the same state, and the billing address must match the one your credit card company has on file.
Choose your shipping method. Residents of Alaska and Hawaii must choose FedEx 2-day or overnight. Heritage products are shipped within the continental US only by truck freight free of charge, residential delivery service, to your door. AK and HI residents, please call to place your order and to receive a shipping quote at 800-554-7724.
We do not ship to International destinations, PO Boxes, APO, or FPO addresses.
Choose your payment option, and click “Checkout.” You will receive an invoice number and an e-mail confirmation.
At any time in the process, you may choose to place your order over the telephone by using the contact information above, or print your product selection and take it to your local Klipsch dealer for retail purchase.
Accepted Payment Methods Online
Visa, MasterCard, Discover, American Express
*at this time, we are unable to accept bank issued gift cards due to the inability to verify an accurate billing address associated with these cards
You can send a money order or certified check (we do not accept personal checks) to:
Klipsch Online Customer Service
Attn: Order Entry
3502 Woodview Trace Ste 200
Indianapolis, IN 46268
Please call customer service to obtain shipping costs and tax (if applicable) before obtaining your money order or certified check. Residents of IN, CA, MA, NY, WA and AR will be charged sales tax.
Orders will be processed within 24 hours of receipt.
Payment by Wire Transfer
Contact Klipsch to receive your order total.
JP Morgan Chase Bank, N.A.
111 Monument Circle
Indianapolis, IN 46277 USA
ABA Routing Number: 021000021
SWIFT Address: CHASUS33
Lock Box Account Number: 700007638361
Beneficiary: The account name is Klipsch, LLC.
Shipping Policy
Klipsch e-commerce orders are shipped via Federal Express, except for Heritage orders. Every effort is made to ship your order within two business days. Please note that a signature is not required on small package deliveries, except at the discretion of the local driver.
Heritage orders are built to order and are shipped via freight within 4 weeks with residential delivery to your door, although delivery may be sooner depending on availability. Additional levels of inside delivery and set up are not available at this time. Your credit card will not be charged until your order is ready to ship. Someone must be present at the time of delivery. The freight company will contact you via phone to schedule a delivery time.
Residents of Alaska and Hawaii: If you are interested in a Heritage product, please call to place your order and to receive a shipping quote at 800-554-7724. For all other orders, you must choose Fed Ex 2-day or overnight.
We do not ship to Puerto Rico, International destinations, PO Boxes, APO, or FPO addresses.
We do not offer Saturday or Sunday delivery.
Tracking Your Order
If you do not receive your order in the timeframe that you expect, please contact us to obtain tracking information at promedia@klipsch.com , or call (888)554-5665. For assistance with Heritage products, please email support@klipsch.com, or call (800)554-7724
Transit Damage
Products damaged in transit will be picked up by the carrier. If you receive a shipment that has visible damage:
1. Have the driver code the particular carton(s) as "damaged" on the paperwork or electronic clipboard that you sign. In the case of truck shipments, sign the freight bill as "damaged."
2. Contact Klipsch immediately to report the damage: e-mail rma@klipsch.com; fax (870) 777-6753, attn: Returns Department; or call (800) 554-7724, ask for the Returns Department.. We will issue a Return Authorization number (RA), reship the product upon receipt and initiate the claim process.
3. Keep the damaged item(s) along with the carton and any packing materials. Goods are normally picked up by the carrier and returned with a claim number.
If you receive a shipment that has concealed damage:
1. Contact Klipsch immediately to report the damage. We will issue a Return Authorization number (RA), reship the product upon receipt, and initiate an inspection by the carrier. If damage has occurred with a Heritage product and a replacement is needed, both speakers must be returned and replaced due to matching grain.
2. Keep the damaged item(s) along with the carton and any packing materials. Goods are normally picked up by the carrier and returned with a claim number.
Misshipped Product
If a product you receive isn't what you ordered, please return it with a Return Authorization number (RA) within 30 days of the shipping date on your packing list. To obtain an RA #, you may e-mail rma@klipsch.com; fax (870) 777-6753, attn: Returns Department; or call (800) 554-7724, ask for the Returns Department. The RA # must appear on the label of the box you ship back. Upon Klipsch's receipt of the misshipped product, we will ship the correct item. The amount of credit or refund given will be the price you paid for the item, shipping charges and applicable tax. It must be in new condition with all accessories, packing materials, warranty information, cards, manuals and any other inserts included.
Return Authorization (RA)
- You must have a receipt or other valid proof of purchase to receive warranty service.
- Only products purchased directly from the Klipsch web store within 30 days of shipping date will be authorized for refund.
- Only products purchased from the Klipsch web store or authorized U.S. Klipsch dealer within the warranty period will be authorized for exchange/repair.
- Products out of warranty or purchased from an unauthorized dealer will be subject to a repair fee.
- International customers must receive warranty assistance from the place of purchase.
Before you can obtain a Return Authorization (RA) number, you must contact us to be assigned a Case Number.
Once a case number is received, you may contact returns by e-mailing rma@klipsch.com; faxing (870) 777-6753, attn: Returns Department; or calling (800) 554-7724, ask for the Returns Department. You will be given an RA number, which must appear on the label of the box you ship back.
All packages sent to Klipsch require an RA number.
Satisfaction Guarantee
If you are not completely satisfied with a product, return it for a full refund. Return it with an RA within 30 days of the shipping date on your packing list. Your feedback on products that didn't meet your expectations is appreciated. The amount of credit or refund given will be the price you paid for the item plus applicable sales tax. (We do not reimburse shipping charges.)
Defective Product
If a product appears to be defective, please contact us with the problem. We may be able to solve it or guide you in the correct usage over the phone. If the product is defective, we will replace or repair it within the warranty period. A full refund can be given if purchased from the Klipsch web store within 30 days of the shipping date on your packing list. The amount of credit or refund given will be the price you paid for the item, shipping charges and applicable tax.
Credits/Refunds
Only products purchased directly from the Klipsch web store will be authorized for return for credit.
A credit or refund will be given as follows:
- MasterCard, VISA, American Express and Discover customers will receive credit on their bank credit card accounts.
- Customers who paid by advance payment will be mailed a refund check.
For a full credit or refund, an item must be returned in new condition with all accessories, packing materials, warranty information, cards, manuals and other inserts included
Warranty information for U.S. Customers
Klipsch will only accept parts/systems for exchange if purchased directly from us or from an authorized Klipsch dealer and accompanied by proof of purchase.
Warranty Claims (within 30 days of purchase)
Products are covered by the manufacturer's limited warranty against defects in workmanship and materials. If a product proves to be defective within 30 days of the initial ship date and is covered under such a warranty, you may send the product to Klipsch or one of their service centers freight prepaid for repair or replacement at their discretion. Warranty and contact information should be included with the product or be printed on the product packaging. Freight charges will be prepaid by Klipsch.
Warranty Claims (after 30 days of purchase)
If a product exhibits defects after 30 days and within the warranty period, please contact our Technical Support Department at 800-554-7724. If it is determined that you need a new part or complete system exchange, you must first obtain an RA number. You may send the defective part/system to our Warranty Department.
You must include a letter with your name, address, phone number, description of the problem, and a receipt or order confirmation number.
Shipping costs for items returned to Klipsch will be paid by the consumer after 30 days from date of purchase. Klipsch will be responsible for the shipping costs for those repaired/replaced items returned to the consumer.
Out of Warranty
If your product is not covered under warranty, please contact us to determine repair fees or order parts.
See the complete warranty details.
Warranty information for International Customers
To obtain warranty service, you must contact the dealer from which you purchased this product.
Please note that the use of any 120v product in a 230v environment will void the Klipsch warranty, even if used with a voltage converter.
Product purchased from the Klipsch web store in the United States and taken to a 120v country are covered by the manufacturer's limited warranty against defects in workmanship and materials ; however, the consumer will be responsible for all shipping charges and applicable duties occurring with warranty service.
See the complete warranty details.
If You Have a Problem, Talk to Us!
Serving our customers is very important to us. We want to make sure you are satisfied in every way. We welcome your questions, comments or complaints about our products or service. If you have a problem, we have a problem. Please e-mail us at promedia@klipsch.com or call the order hotline at (888) 554-5665. If you have questions or concerns about your Heritage product, please call our support at 800-554-7724 or email support@klipsch.com.
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Terms & Conditions
Access to and use of this web site is provided by Klipsch subject to the following terms and conditions:
1. Use of this site constitutes your acceptance of these terms and conditions, which takes effect on the date on which you first use the site. Klipsch reserves the right to add to or change these terms and conditions at any time by posting changes on-line and it is your responsibility to refer to and comply with these terms on accessing the site. Your continued use of this site after changes are posted constitutes your acceptance of these terms and conditions as modified.
2. You acknowledge that all intellectual property rights including copyright and database right in the Klipsch web site and its contents belong to or have been licensed to Klipsch or are otherwise used by Klipsch as permitted by applicable law.
3. In accessing the Klipsch web site you agree to access the contents solely for a) journalistic use, b) authorized dealer use, or c) your own personal, non-commercial use. Individuals not affiliated with the media or authorized dealers are not permitted to distribute, transmit, modify or show in public any part of the Klipsch web site without the prior written permission of Klipsch.
4. Links to the Klipsch site must be direct to the Klipsch homepage. Klipsch disclaims all liability for any legal or other consequences (including for infringement of third party rights) of links made to Klipsch's site.
5. Klipsch provides the material published on its web site on the basis that it disclaims all warranties in respect of such material, whether express or implied. Neither Klipsch nor the original providers of the material accept any liability for any direct, indirect, incidental or consequential loss of business, revenues or profits or special damages arising from the publication of the material on the Klipsch web site.
6. Klipsch endeavors to ensure that all information and material on the web site is correct and accurate but does not accept any liability for errors or omissions, nor does Klipsch warrant that use of this site will be uninterrupted.
7. This site may be used only for lawful purposes and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of the site by, any third party.
8. These terms and conditions are governed by and will be interpreted in accordance with Indiana law not withstanding any principles of conflicts of law. Any disputes relating to these terms and conditions will be exclusively subject to the jurisdiction of the courts of the State of Indiana. The various provisions of these terms and conditions are severable and if any provision is held to be invalid or unenforceable by any court of competent jurisdiction then such invalidity or unenforceability shall not affect the remaining provisions.
If these terms and conditions are not accepted in full, use of this site must be terminated immediately.
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Timbre
In general, timbre is described as the quality of sound that allows one to discriminate one sound from another sound when both have the same pitch, loudness, and duration. A violin and a viola might play the same pitched note at the same loudness for the same duration, and we know that one instrument is a violin and one he viola because the two instruments produce different timbres.
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Transformer
A device that employs mutual induction to convert variations of electric current in a primary circuit into variations of current and voltage in a secondary circuit.
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Transient Distortion
The failure of system to exactly follow sudden large changes in sound level. Pulses of sound energy tend to shock the system into oscillation at its natural frequency. The flywheel effect of these oscillating circuits causes the oscillation to continue after the true pulse, which has excited it has ceased. This effect is often referred to as hangover.
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Transistor
A three terminal semiconductor device for amplification, switching, and detection, typically containing two rectifying junctions and operating so that the current between one pair of terminals controls the current between the other pair, one terminal being common to input and output.
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Unauthorized Dealer List and Warning
Note: The following online companies are not authorized to sell Klipsch products:
- AudiophileLiquidator.net
- bestofaudio.com
- Pavilion Electronics
- Lindros
- AVB Direct
- MIGDirect.com
- JustElectronics.com
- Electronica Direct
- Z Electria
- BeachAudio.com
- Hi-End-Wholesale
- parkavenuedigital.com
- HDTVdreams.com
- UniversalLCD.com
- LCDandmore.com
- GreatDeals1971
- Audio6996
- TechForLess.com
- SpeakersAndSubs.com
Klipsch home audio products are sold in the United States through a network of authorized dealers selected by Klipsch. Some of these dealers may have Internet sites on which they are authorized by Klipsch to sell a select mix of our products. Klipsch dealers have been chosen for their ability to properly represent, sell and, in most cases, service Klipsch products. Klipsch provides a warranty on products sold only by our authorized dealers.
Unfortunately, Klipsch products are sometimes sold by companies that are not authorized to do so. Goods sold by these unauthorized companies are not purchased from Klipsch; instead they are acquired from a host of other sources. Klipsch products sold by unauthorized dealers sometimes are:
(1) Purchased on a secondary "gray" market;
(2) Pirated goods not produced by Klipsch;
(3) Damaged, defective or so-called "B" stock goods; or
(4) Stolen goods
Many times, these products have serial numbers that have been changed or even removed all together by the unauthorized reseller. Any product represented to be built by Klipsch that does not have a serial number issued by Klipsch should be held suspect by the customer. Removal or alteration of the original Klipsch serial number will automatically void the warranty on that product. Unauthorized dealers either knowingly deceive the consumer by telling them the product is covered by the manufacturer's warranty, or they attempt to make repairs themselves. Repairs made by an unauthorized dealer may not meet Klipsch standards due to the use of inappropriate parts or repair by untrained personnel.
Some unauthorized resellers remove serial numbers and warranty registration cards or replace our mailing address with their own to avoid detection. For that reason, if your new Klipsch product has no serial number or an obviously altered serial number label, or if there are not matching serial numbers both on the product and on a bar code label on the Klipsch box it was received in, immediately contact whoever you purchased that product from for resolution. Also, if there is no warranty card, or if the mailing address on the card is not either P.O. Box 688, Hope, AR 71802 or 3502 Woodview Trace, Suite 200, Indianapolis, IN 46268 or you are directed to not send in a warranty card to Klipsch, you should immediately contact whoever you purchased that product from for resolution. The best resolution would be shipment back to that seller for a full refund.
Many web sites change names and locations frequently so they cannot be reached to solve customer problems. Other sites simply go out of business. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to Klipsch warranty coverage. We are using our best efforts (including this warning) to prohibit these companies from taking advantage of consumers, but these practices still exist. We urge you to use diligence when selecting a dealer to make your purchase.
The following method will determine if a dealer in question is authorized to sell current Klipsch home audio products. Click on "Dealer Locator" at the top of this page, choose the type of Klipsch home audio product you are looking for, then enter your zip or postal code (US and Canada) and click "Find". Outside of the US and Canada, choose a country and click "Find". This will give you a list of all authorized dealers you can purchase current Klipsch home audio products from for self-installation. Most Klipsch authorized contractors and home theater installation companies can also be found under the "Architectural Audio" product series. For any other questions, please call 1-800-KLIPSCH to speak with a customer service representative.
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Vented Enclosure
A method for increasing the bass response of a given speaker in which the back wave from the woofer cone exits the cabinet through a vent or port. (In a way that would make Mr. Helmholtz proud). Also called a bass reflex or ported enclosure.
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Volt
Unit of measure for voltage; an electrical parameter indicating signal strength.
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Voltage
Exists between two points when one point has an excess of electrons in relation to the other point. This is called a potential difference, because it has the potential to do work. The volt is the unit of measurement that expresses the magnitude of this difference. Note: Voltage is analogous to water pressure in a faucet.
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Warranty - Computer and iPod/MP3 Audio
U.S. AND CANADA
KLIPSCH, LLC ("KLIPSCH") warrants this product to be free from defects in materials and workmanship (subject to the terms set forth below) for a period of one (1) year from the date of purchase. During the warranty period, KLIPSCH will repair or replace (at KLIPSCH's option) this product or any defective parts. Proof of purchase in the form of a bill of sale or receipted invoice from an authorized dealer, which is evidence that this product is within the warranty period, must be presented or included to obtain warranty service.
This warranty does not cover damage due to misuse, abuse, negligence, acts of God, accident, commercial use or modification of, or to any part of this product. This warranty does not cover damage due to improper operation, maintenance or installation, or attempted repair by anyone other than KLIPSCH or someone authorized by KLIPSCH to do warranty work. Any unauthorized repairs will void this warranty. This warranty does not cover product sold AS IS or WITH ALL FAULTS. This warranty is invalid if the factory applied serial number or date stamp has been altered or removed from this product.
This Warranty is only valid for the original purchaser and will automatically terminate prior to expiration if this product is sold or otherwise transferred to another party.
REPAIRS OR REPLACEMENTS AS PROVIDED UNDER THIS WARRANTY ARE THE EXCLUSIVE REMEDY OF THE CONSUMER. KLIPSCH SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PRACTICAL PURPOSE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or implied warranties so the above exclusions may not apply to every customer. This warranty gives you specific legal rights, and you may have other rights which vary from State to State.
To obtain warranty service, please follow these directions:
- If you purchased this product from a retail store, please return this product to such store in its original packaging along with proof of purchase.
- If you purchased this product from a computer manufacturer, please contact that manufacturer.
- For purchases made through www.klipsch.com, please call KLIPSCH Customer Service at 1-888-554-5665. Product may only be returned to KLIPSCH after a Return Authorization number has been obtained from KLIPSCH.
Returned product must be shipped, freight prepaid to KLIPSCH in either its original packaging or packaging affording an equal degree of protection along with proof of purchase.
OUTSIDE THE U.S. AND CANADA
The warranty on this product if it is sold to a consumer outside of the United States or Canada shall comply with applicable law and shall be the sole responsibility of the distributor that supplied this product. To obtain any applicable warranty service, please contact the dealer from which you purchased this product, or the distributor that supplied this product.
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Warranty - Headphones
Warranty – U.S. and Canada
Klipsch warrants to the original retail purchaser that the earphones shall be free against defects in materials or workmanship in the Product’s earphone external shell or in its earphone internal components for a period of two (2) years, from the date of purchase, if it is properly used and maintained. If this product proves defective in either material or workmanship, Klipsch, at its option, will (a) repair the product, or (b) replace the product, at no charge for parts or labor. If the product model is no longer available and cannot be repaired effectively or replaced with an identical model, Klipsch at its sole option may replace the unit with a current model of equal or greater value. To obtain a repair or replacement under the terms of this warranty, please contact our customer service group at 1-800-KLIPSCH. You will be required to submit a copy of the original receipt via fax or email. The receipt must reflect that you are the original purchaser, the product was bought from an authorized Klipsch retailer, and the product is still within warranty. You will be issued a return authorization number (RA#) and asked to ship the defective product, together with proof of purchase and RA#, prepaid insured to the following address:
Klipsch
137 Hempstead #278
Hope, AR 71801
Freight collect shipments will be refused. Risk of loss or damage in transit is to be borne by the purchaser. Once Klipsch receives the defective product, a repair or replacement will be initiated.
Limitations:
- This limited warranty does not cover failure of the product resulting from misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration.
- This limited warranty does not cover consequential damage to other components including earphone cable, adaptor jack, cleaning tool, airplane adaptor, additional ear tips, large or
- small carrying case. No such other components of or accessories of the Product are covered by this limited warranty. In addition, this limited warranty does not apply to any non-Company hardware product or any software; even if package is sold with the Product.
- This limited warranty is null and void for products altered or missing serial numbers and forproducts not purchased from an authorized dealer.
- This limited warranty terminates if you sell or otherwise transfer this product to another party.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH CAN VARY FROM STATE TO STATE, JURISDICTION TO JURISDICTION AND COUNTRY TO COUNTRY. KLIPSCH’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT OR REPAIR AS SET FORTH IN THIS WARRANTY STATEMENT. FOR US AND CANADIAN CUSTOMERS, KLIPSCH DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KLIPSCH DOES NOT ACCEPT LIABILITY FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OR FOR PRODUCT NOT BEING AVAILABLE FOR USE. THE MAXIMUM LIABILITY FOR WHICH KLIPSCH MAY BE RESPONSIBLE WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF THE CLAIM. SOME STATES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITI ONS, LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, AND/OR THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Warranty Outside the U.S. and Canada
The Warranty on this product if it is sold to a consumer outside of the United States and Canada shall comply with applicable law. To obtain any applicable warranty service, please contact the dealer from which you purchased this product, or the distributor that supplied this product.
Klipsch
3502 Woodview Trace
Indianapolis, IN 46268-1104
1-800-KLIPSCH
klipsch.com
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Warranty - Home and Commercial Audio
U.S. AND CANADA
The Warranty below is valid only for sales to consumers in the United States or Canada.
KLIPSCH, LLC ("KLIPSCH") warrants this product to be free from defects in materials and workmanship (subject to the terms set forth below) for a period of five (5) years from the date of purchase. During the Warranty period, KLIPSCH will repair or replace (at KLIPSCH's option) this product or any defective parts (excluding electronics and amplifiers). For products that have electronics or amplifiers, the Warranty on those parts is for a period of two (2) years from the date of purchase.
To obtain Warranty service, please contact the KLIPSCH authorized dealer from which you purchased this product. If your dealer is not equipped to perform the repair of your KLIPSCH product, it can be returned, freight paid, to KLIPSCH for repair. Please call KLIPSCH at 1-800-KLIPSCH for instructions. You will need to ship this product in either its original packaging or packaging affording an equal degree of protection.
Proof of purchase in the form of a bill of sale or receipted invoice from an authorized dealer, which is evidence that this product is within the Warranty period, must be presented or included to obtain Warranty service.
This Warranty is invalid if (a) the factory-applied serial number has been altered or removed from this product or (b) this product was not purchased from a KLIPSCH authorized dealer. You may call 1-800-KLIPSCH to confirm that you have an unaltered serial number and/or you purchased from a KLIPSCH authorized dealer.
This Warranty is only valid for the original purchaser and will automatically terminate prior to expiration if this product is sold or otherwise transferred to another party.
This Warranty does not cover cosmetic damage or damage due to misuse, abuse, negligence, acts of God, accident, commercial use or modification of, or to any part of, the product. This Warranty does not cover damage due to improper operation, maintenance or installation, or attempted repair by anyone other than KLIPSCH or a KLIPSCH dealer which is authorized to do KLIPSCH warranty work. Any unauthorized repairs will void this Warranty. This Warranty does not cover product sold AS IS or WITH ALL FAULTS.
REPAIRS OR REPLACEMENTS AS PROVIDED UNDER THIS WARRANTY ARE THE EXCLUSIVE REMEDY OF THE CONSUMER. KLIPSCH SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY LAW, THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS AND IMPLIED WARRANTIES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PRACTICAL PURPOSE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or implied warranties so the above exclusions may not apply to you. This Warranty gives you specific legal rights, and you may have other rights, which vary from state to state.
OUTSIDE THE UNITED STATES AND CANADA
The warranty on this product if it is sold to a consumer outside of the United States or Canada shall comply with applicable law and shall be the sole responsibility of the distributor that supplied this product. To obtain any applicable warranty service, please contact the dealer from which you purchased this product, or the distributor that supplied this product.
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Warranty - In-Wall, In-Ceiling and Outdoor Speakers
Limited Lifetime Warranty for Klipsch-Branded In-Wall, In-Ceiling and Outdoor Speakers
Klipsch warrants to the original retail purchaser that this product is to be free from defective materials and workmanship for the life of the product, if it is properly used and maintained. If this product proves defective in either material or workmanship, Klipsch, at its option, will (a) repair the product, or (b) replace the product, at no charge for parts or labor. If the product model is no longer available and cannot be repaired effectively or replaced with an identical model, Klipsch at its sole option may replace the unit with a current model of equal or greater value. In some cases, modification to the mounting surface may be required where a new model is substituted. Klipsch assumes no responsibility or liability for such modification.
To obtain a repair or replacement under the terms of this warranty, please contact our customer service group at 1-800-KLIPSCH. You will be required to submit a copy of the original receipt via fax or email. The receipt must reflect that you are the original purchaser, the product was bought from an authorized Klipsch retailer, and the product is still within warranty. You will be issued a return authorization number (RA#) and asked to ship the defective product, together with proof of purchase and RA#, prepaid insured to the address set forth Klipsch: 137 Heampstead #278 Hope, AR 71801. Freight collect shipments will be refused. Risk of loss or damage in transit is to be borne by the purchaser. Once Klipsch receives the defective product, a repair or replacement order will be initiated.
Limitations:
• This limited warranty does not cover failure of the product resulting from improper installation, misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration.
• This limited warranty does not cover cosmetic damage, including paint damage, or consequential damage to other components or premises which may result for any reason
from the failure of the product.
• This limited warranty is null and void for products not used in accordance with Klipsch’s instructions.
• This limited warranty is null and void for products with altered or missing serial numbers and for products not purchased from an authorized dealer.
• This limited warranty terminates if you sell or otherwise transfer this product to another party.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE, JURISDICTION TO JURISDICTION OR COUNTRY TO COUNTRY. KLIPSCH’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT OR REPAIR AS SET FORTH IN THIS WARRANTY STATEMENT. FOR CANADIAN CUSTOMERS, KLIPSCH DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, FOR THE PRODUCT. FOR U.S. CUSTOMERS, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN TIME TO THE TERM OF THIS WARRANTY. SOME STATES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITIONS LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU. KLIPSCH DOES NOT ACCEPT LIABILITY FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OR FOR PRODUCTS NOT BEING AVAILABLE FOR USE. THE MAXIMUM LIABILITY FOR WHICH KLIPSCH MAY BE RESPONSIBLE WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF THE CLAIM. SOME STATES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Warranty Outside the U.S. and Canada
The Warranty on this product if it is sold to a consumer outside of the United States and Canada shall comply with applicable law. To obtain any applicable warranty service, please contact the dealer from which you purchased this product, or the distributor that supplied this product.
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Watt
Unit of electrical power.