Klipsch® Image S4i and S2m: FAQs
Find out everything you ever wanted to know about our in-ear headsets.
Will the Image S4i work with any cell phone?
The Image S4i is designed to work seamlessly with the iPhone 3GS. It will work with the iPhone 3G and first generation iPhone, but with limited functionality. The S4i’s volume up and down feature will not work on these older products. Because the S4i features an Apple chip, we cannot guarantee what level of functionality it will have with other cell phone brands.
Does the Image S2m work with all cell phones?
The Image S2m is compatible with virtually all phones that have a 3.5 mm headphone jack. Consult your cell phone owner’s manual for compatibility.
What makes the Image S4i so unique?
The Image S4i is one of the first third party headphones to feature Apple’s advanced three-button microphone and remote system; technology that handles the voice and/or music control of the iPhone 3GS, third generation iPod shuffle, second generation iPod touch, fourth generation iPod nano and the iPod classic 120GB. The remote is also among the first to be fully compatible with the VoiceOver feature on the latest iPod shuffle, letting you hear the name of the playlist, song or artist with the press of a button.
Why is Image S4i mic and remote located at the yoke of the cable?
This is a unique trait that puts the mic and remote at chest level, creating a more natural feel when answering calls and controlling music.
When taking calls do I have to talk directly into the microphone?
No. Both the S4i and S2m microphones have amazing intelligibility, which allows you to speak as if you are having a face-to-face conversation. Plus, the S4i offers echo cancellation, which keeps the headset from picking up the external noise around you.
Why does the Image S2m have a right-angled plug?
Because many phones have side-mounted headphone jacks, the S2m employs a right-angled plug that swivels to avoid the damage that’s often associated with straight plug designs. It’s also a feature that lets your phone fit comfortably in your pocket.
What is the difference between the Image S4i and S2m sound performance?
The S4i employs exclusive dual-magnet micro-speakers. By giving these micro-speakers larger diaphragms, the S4i delivers more output as well as category-leading musical accuracy and bass response. Klipsch believes the S4i sounds better than most headphones within the $100 to $150 range.
The S2m delivers superior bass response when compared to other models within the same price range, while also combining comfort and style. Like all Klipsch headphones, the S2m solves two of the biggest issues with all in-ear designs: they are extremely comfortable and offer a good seal for superior noise isolation—you won’t find these attributes anywhere else in this price range.
What makes Image in-ear headsets so comfortable?
Unlike other in-ear designs on the market, our patent-pending oval ear tips are anatomically shaped to accurately fit inside the human ear canal. These soft silicon tips reduce ear fatigue and provide excellent noise isolation for superior audio performance.
Why are Image ear gels oval-shaped instead of round?
When Klipsch started studying three-dimensional ear impressions, it was discovered that nearly everyone has an oval-shaped ear canal. The company couldn’t believe that no one else had yet considered the anatomical shape of the ear canal when designing in-ear headphones. Aside from their comfort value, our oval ear tips load quickly and easily into the ear canals as well as virtually disappear from view.
Why should I choose an in-ear design over a traditional on-ear headphone?
First of all, the music source is closer to your ear drum, which in turn, makes the sound more accurate. Secondly, your ear lobes won’t get hot and sweaty after hours of use. Not to mention, in-ear designs won’t mess up your hair.
Are in-ear headphone designs bad for your hearing?
Anytime you put something in your ear or listen to loud music, there is a health risk involved. However, when you wear an in-ear design, such as the S4i or S2m, with a good seal, you typically don’t have to turn up the volume as much because a good seal dramatically reduces background noise.
These headphones are too loud and my ears are ringing! What should I do?
You have your volume set too high. These products offer a far higher quality of sound than most people expect from headphones, and you might not always realize that you are listening too loud.
Why am I not getting enough bass response?
It’s probably because you don’t have a good ear seal. Be sure to try out the various ear tip sizes. You may also want to try pulling the ear tip out slightly, as it may have collapsed.
How do I know if I have a good seal?
When no music is playing, your voice should sound louder and ambient noise should sound quieter, very similar to wearing a pair of ear plugs. Creating a tighter seal is simple. Insert the ear tip (while connected to the nozzle) into the ear canal, gently rotate it left and right and then slightly pull it back. This adjustment eliminates virtually all external noise so you can play your music at a lower volume, for a longer period of time, without experiencing ear fatigue.
Will I still be able to hear my music if I am traveling on a noisy bus or plane?
Yes, that is the best reason to use our noise-isolation headphones. Keep in mind though; you must have a good seal. By inserting Image S4i and S2m properly, you’ll easily be able to tune out screaming children, brake sounds, tire squeals, and engine roars. You CHOOSE your audio environment.
What if my ears are wax magnets?
If used regularly, it is natural for you to experience wax buildup in the ear tips. Image S4i comes with an ear tip cleaning tool that easily removes wax buildup from the ear tip’s acoustic opening. Plus, you can clean the exterior of the silicon ear tip with rubbing alcohol.